We request personal information from our customers only as required to complete and deliver their orders. Information collected includes: contact information (name/shipping address) and financial information (credit card number/expiry date). This information is solely necessary for completion of your order, and will never be shared with anyone other than our chosen processing partners, Clic and PsiGate. All transaction information necessary to these providers will be managed using Secure Socket Layer (SSL) technology to ensure data security.

Through this technology, transaction information is encrypted while on your computer, sent through the internet as jumbled code, then decoded on our processor's server. None of this data can be read in transit. As a further level of security, our processors utilize Verisign™ Secure Server Digital ID™ certificates, the industry standard. This combination of features allows us to effectively verify identities, enable secure communications, and encrypt transactions. What this means for our customers is an entirely safe, and secure shopping experience.

However, if you do not wish to use the online ordering feature, we do accept personal cheques and money orders as well. Orders placed using a money order as a form of payment, will be filled and shipped upon receipt of the money order. For orders being tendered by personal cheque, please allow 7 business days for the funds to be cleared by your financial institution. If you wish to place an order using either of these methods, please contact us at: customercare@aworldofchinesemedicine.com and we will provide further details as well as an invoice total.